Informativa sulle spedizioni

Thank you for shopping with Touch Money University. The following outlines our shipping policies — how orders are processed, shipped, and delivered. Please read carefully before placing an order.

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1. Order Processing Time

• Orders are processed within 1–3 business days of purchase (unless otherwise noted). 

• Orders placed after [ Insert daily cut-off time if you have one, e.g., 2:00 PM CST ] or on weekends/holidays will begin processing the next business day. 

• If there is a high volume of orders or during peak sales periods, processing may take a little longer. We will notify you if there will be a significant delay. 

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2. Shipping Methods & Carriers

We ship all orders via reputable carriers such as USPS, UPS, or FedEx (or your chosen carriers). 
Depending on your location and selected shipping method, you may have the following options:

• Standard shipping

• Expedited / Priority shipping (if available)

• Express / Overnight shipping (if available)

You’ll receive a shipping confirmation email with a tracking number once your order has shipped, so you can follow your package. 

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3. Shipping Costs & Free Shipping (if applicable)

• Shipping cost will be calculated at checkout based on your location and the shipping method you choose. 

• If you offer free shipping (e.g. on orders over a certain amount), specify the minimum order value required.

• For international orders (if you ship outside the U.S.), additional shipping fees, duties, or customs charges may apply. These will be the customer’s responsibility (unless otherwise stated). 

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4. Estimated Delivery Times

After processing, estimated delivery times (transit times) generally are:

* These estimates are approximate. Actual delivery times may vary depending on carrier, destination, weather, or other factors. 

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5. Shipping Restrictions & Limitations

• We currently ship to addresses within the [insert countries / regions you ship to — e.g. “United States only” or list international countries].

• We may not be able to ship to certain locations such as PO Boxes, APO/FPO addresses, or regions with shipping restrictions (depending on the carrier).

• Items must be shipped to a valid physical address — shipping to unauthorized or high-risk addresses may result in cancellation.

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6. Tracking & Order Updates

• Once your order ships, you will receive an email with your tracking number and a link to track your shipment.

• You can view the current status of your shipment directly via the carrier’s website.

• If you don’t receive a tracking email within [e.g. 5 business days] of ordering, contact us at [your support email] so we can assist.

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7. Lost, Delayed or Damaged Packages

• Once a package leaves our facility and is in the hands of the carrier, we are not responsible for loss or delays during transit.

• If your package is lost, stolen, or shows “delivered” but you did not receive it — please contact the carrier first. If the carrier confirms loss, we’ll work with you to file a claim or assist as needed.

• If your package arrives damaged or incorrect (wrong item, wrong size, etc.), contact us within 48–72 hours of delivery with photos and order info — we’ll help resolve it (replacement or refund).

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8.  We ship to select international destinations, including countries across Europe, Australia, Canada, the United Kingdom, Asia, and the Middle East. Shipping costs and estimated delivery times are calculated at checkout based on your location.

Please note that international orders may be subject to customs fees, duties, and taxes imposed by your country. These charges are the customer's responsibility and are not included in your order total or shipping cost.

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9. Contact & Support

For any shipping-related questions (status updates, missing packages, international orders, etc.), reach out to us at:

Touch Money University Support
Email: TouchMoneyUniversity@gmail.com
Please provide your order number and a detailed description of your concern — so we can help you faster.

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